Effective Date: 08-05-2025

At Condom.PK, your privacy is extremely important to us. We understand the sensitive nature of the products we sell, and we are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with Condom.PK, we may collect the following information:

Personal Information: Name, email address, phone number, shipping/billing address.
Order Information: Products ordered, payment method (note: we do not store your full payment card details), order notes.
Technical Information: IP address, browser type, device type, cookies (via WooCommerce and third-party plugins).
Communication Data: If you contact us via email or chat, we may retain that communication for customer service purposes.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders.
Deliver orders discreetly and securely.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send order confirmations and shipping updates.
Prevent fraud and maintain website security.

3. Discreet Packaging Guarantee

We understand your need for privacy. All orders from Condom.PK are shipped in plain, unbranded, and discreet packaging. Your privacy is always respected, from checkout to delivery.

4. Sharing of Information

We do not sell, trade, or rent your personal information. Your data may be shared only with trusted third parties strictly for the following purposes:

Payment Gateways: To process your payment securely.
Logistics/Courier Services: To ship your order to the correct address.
WooCommerce & Plugins: To manage your orders and enhance your shopping experience.

All third parties are bound by confidentiality and data protection obligations.

5. Data Protection and Security

We use industry-standard SSL encryption to protect your personal data. Our systems are regularly updated and monitored to prevent unauthorized access. Passwords and payment data are securely handled by trusted payment gateways.

6. Cookies

Our website uses cookies to:

Enhance your browsing experience.
Store login/session details.
Track website performance and analytics.

You can disable cookies through your browser settings, though it may affect the functionality of our site.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent to use your data.
Lodge a complaint with a data protection authority (if applicable).

To exercise any of these rights, contact us at support@condom.pk.

8. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date. Please check back periodically to stay informed.

9. Contact Us

For any questions or concerns regarding our Privacy Policy or data practices, please contact us:

Email: support@condom.pk
Phone: 0305-1683135
Address: Jinnah Square Road, Karachi 75080, Pakistan