Thank you for shopping with Condom.pk. We aim to provide you with fast and reliable shipping. Please read our shipping policy carefully to understand how your order will be processed and delivered.
1. Order Processing Time
All orders received by 2 PM (Pakistan Standard Time) will be dispatched on the same day.
Orders received after 2 PM will be processed and dispatched the next business day.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
We offer fast delivery across Pakistan. Once dispatched, orders will be delivered within 1 to 2 business days.
Delivery times may vary depending on your location and the efficiency of our courier partners. We strive to ensure timely delivery, but there may be delays due to unforeseen circumstances.
3. Shipping Charges
We offer free shipping on all orders across Pakistan.
There are no additional shipping charges or hidden fees.
4. Order Tracking
Once your order has been dispatched, you will receive an email or Whatsapp with a tracking number and a link to track your shipment.
You can also track your order status by logging into your account on our website and checking the ‘My Orders’ section.
5. Delivery Address
Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for any delays or failed deliveries due to incorrect or incomplete addresses.
If you need to change the delivery address after placing your order, please contact our customer service team as soon as possible.
6. Delivery Issues
If you do not receive your order within the expected delivery time, please contact our customer service team for assistance.
In the rare event that your order is lost or damaged during transit, please reach out to us immediately. We will investigate the issue and provide a suitable resolution, such as a replacement or refund.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Condom.pk Team
Phone: 0305-1683135
Address: Condom.PK, Shahrah-E-Quaid-E-Azam, Mian Mir Bridge, Lahore, 54000, Pakistan
We are committed to providing you with the best shopping experience. Thank you for choosing Condom.pk.